Skip to content
Smart im Netz.
For relatives

Helper Access — when you're guiding someone

Daughter, son, grandchild or neighbour — you're helping someone find their way digitally. We give you a dedicated space for it.

Learning is easier when someone is by your side — daughter, son, grandchild or a trusted person from the neighbourhood. Helpers get their own area: with permission, see progress, gift a subscription, and offer targeted support without having to explain every step. Your patience is precious — we'll handle the repetitions.

Three typical situations

Give as a gift — for birthdays, Christmas or just because

Track learning progress without having to keep asking

Fewer calls like 'Can you come over, my phone isn't working'

What you get

See progress

With permission, see which courses have been started, which lessons completed — nothing without consent.

Gift or share a subscription

Give a subscription as a gift, or manage it together — both options are available.

Targeted support

Instead of explaining every step, you see where help is really needed.

How it works

1

Create an account

Free and without obligation. Magic Link by email, no password.

2

Invite the learner

Send an email invitation. The other person confirms with a PIN.

3

Accompany

With permission, see progress and manage subscriptions.

Privacy from day one

You only see what the person you're helping explicitly shares. Consent can be withdrawn at any time. The PIN system protects against unauthorised links.